Practice Information

Accessibility Statement

This accessibility statement applies to the website tynewydddentalcare.co.uk.

This website is run by Ty Newydd Dental Care (the trading name of Jones & Jenkins Dental Surgery). We want as many people as possible to be able to use this website.

Visiting the practice

We want every patient to feel welcome and well looked after, and we're happy to make arrangements in advance — just let us know about any access needs when you book so we can plan your visit with you.

Getting into the practice

Our entrance has steps, and step-free access into the building is currently limited. We have a ground-floor surgery, and patients who find stairs difficult can usually be seen there — please let our reception team know when you book so we can arrange this for you.

If you use a wheelchair

Because of the steps at our entrance, our premises are not fully wheelchair accessible at present. If you use a wheelchair, please get in touch before your visit and we will work with you to arrange suitable access or, where that is not possible, to help you find an alternative so that you can still receive care.

Talk to us

The more we know in advance, the more we can do to help. Please call us on 01446 738602 or email reception@tynewydd-dental.co.uk to discuss your needs before you visit, and our team will be glad to assist.

How accessible this website is

We have designed and built this website to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 to Level AA. As part of that, we have aimed to make sure the site:

  • uses clear, structured page layout with proper headings and landmarks, so it works well with screen readers
  • can be navigated using a keyboard alone
  • uses colour combinations with sufficient contrast for readability
  • adjusts to fit different screen sizes, including mobile phones and tablets
  • reduces or removes motion and animation if your device is set to prefer reduced motion
  • has passed automated accessibility testing with no violations found

Reporting accessibility problems

We are always looking to improve the accessibility of this website. If you find any problem that is not listed on this page, or you think we are not meeting accessibility requirements, please contact us:

  • Phone: 01446 738602
  • Email: reception@tynewydd-dental.co.uk
  • Address: Ty Newydd Dental Care, 75 Tynewydd Road, Barry, CF62 8BA

We will consider your request and get back to you. If you need information from this website in a different format — for example, large print, easy read, or a more accessible document — please contact us using the details above and we will do our best to help.

Third-party content

Some parts of our website rely on services provided by other organisations, and these may not be fully within our control:

  • Enquiry form — our enquiry form is provided by JotForm. Its accessibility characteristics are set by the provider. If you have difficulty using the form, please contact us by phone or email instead and we will be happy to help with your enquiry.
  • Google Map — the map on our Contact section is provided by Google and has its own accessibility features and limitations. Our full address is always shown in text alongside the map so you do not need to use the map to find us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility requirements under the Equality Act 2010. If you are not happy with how we respond to your concern, you can contact the Equality Advisory and Support Service (EASS), which is the body that handles such contacts on behalf of the EHRC:

  • Website: www.equalityadvisoryservice.com
  • Phone: 0808 800 0082

Preparation of this statement

This statement was prepared on 9 June 2026. It is based on our own testing of the website, including automated accessibility checks and keyboard navigation testing.

Last updated: 9 June 2026

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